Corporate Responsibility

Enjoying our sites.

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We want to engage positively with the communities we serve. Whether you want to try fishing at our Walthamstow reservoirs, bird watching at Crossness nature reserve, sailing on the Queen Mary reservoir, or simply enjoy learning about our heritage with one of our partners like the Kempton Great Engines Trust, we have more than 100 sites currently open to our community – and there are more in the pipeline.

Fishing at Farmoor reservoir.

Investing in site enhancements.

During 2017/18, we invested around £500,000 on 33 different projects to improve biodiversity and access on our sites. One project transformed unused and overgrown filter beds on a sewage treatment works into reed filters benefitting the wildlife on site and in the local area. The reed filters are visible to the general public as they arrive into the railway station at Bicester Village. In order to improve visitors experience around our sites and make them more accessible, we have created more bird hides, new footpaths and signage.

Access to our heritage.

London Open House 2017 formed part of our ongoing commitment to open up as many of our sites of interest as we can to the public.

This year we were pleased to welcome over 1,000 people to our sites including Abbey Mills, King George V pumping station and the historic Oak Room at New River Head, the former headquarters of the Metropolitan Water Board.

The work over the past 10 years has now seen the Hampton to Kempton Water Works Railway Society being granted a lease on the land adjacent to the Kempton Water Treatment works. This will allow them to start work on the next phase of their heritage community passenger steam railway project on parts of the original 1915’s rail that transported coal from the Thames to the supply the Triple Expansion engines housed at Kempton Water Treatment works.

Read more about our Grade II* Isle of Dogs Pumping Station and the Royal celebrations at Queen Mary Reservoir by clicking on the case studies below:

Enhancing our wetlands.

Our 211 hectare Walthamstow Wetlands project opened to the public in the Autumn of 2017. This Heritage Lottery funded project is a partnership between ourselves, the London Borough of Waltham Forest and the London Wildlife Trust. We will continue to manage both coarse and fly fishing on site, and work with our partners to offer a greater visitor experience. The site will welcome visitors to learn about the rich history of water supply and view the amazing wildlife found on site - click on the link below to read more:

Our fisheries.

Both our Farmoor and Walthamstow reservoir fisheries continue to appeal to a great number of anglers. Around 27,000 anglers enjoyed either Specimen Carp Fishing at Walthamstow reservoir or experienced fishing trout at Farmoor.

Walthamstow’s appeal has now been widened with the opening of the Walthamstow Wetlands with more members of the community engaging with anglers at the sides of the reservoirs. The trout fishing at Walthamstow has greatly improved since the addition of the new fish screen on reservoir 4 in order to prevent fish from moving elsewhere on site.

Farmoor Reservoir was once again selected to host the World Bankmaster championships. The reservoir is now recognised as a bank fishing competition venue for the UK’s largest competitions, and regarded as a home water for many fly fishing clubs. Farmoor has added five more fishing boats to its fleet, in order to attract large boat fishing competitions and improve the day fishing experience. Farmoor has a very interactive and popular social media presence which has encouraged many new visitors to the site.

Improving green corridors.

We’re working alongside the London Boroughs of Bexley, Royal Borough of Greenwich, Peabody and the North West Kent Countryside Partnership to help extend and improve our urban green corridors. This includes the Ridgeway improvement works in South London which have now been completed – click on the link below to read more:

Our aim is to enhance the local environment and create a better place for people to live, travel and work. By working in partnership, we want to achieve a much wider and lasting benefit for local communities and the wildlife which lives along these important wildlife corridors.